| Personal Information | ||
| Nationality: | Portuguese | Home Adress |
| Date of birth: | 21 August 73 | Est dos 7 Tanques |
| Place of birth: | Mozambique | Cypress Building, 10 B |
| Ocean Garden, Macau, SE Asia | ||
| Tel: (853) 810 111 | ||
| Fax: (853) 811 707 | ||
| E-mail: [email protected] |
Languages Spoken
Portuguese Mother tongue
English / French Spoken and written
Spanish / Italian Spoken
Job objectives
To enhance my hospitality experience through extensive exposure in the
hotel industry,
specially in five-stars & international hotel chains
Education / Diplomas
| 97 to 99 | Bachelor Degree in Tourism Business Management in the Institute of Tourism Education, Macau |
| 5 / 97 | Menu Engineering and Restaurant Design Certificate from Hague Hotel Management School, Holland |
| 93 to 96 | Diploma in Hotel and Tourism Management in Centre International de Glion, Switzerland |
Working Experience / Internships
Hotel Bela
Vista, Macau
Property with 8 rooms, restaurant, bar and banquet facilities
Member of the Leading Hotel of the World and Small Luxury Hotels
Managed by the Mandarin Oriental Hotel Group
10/98 - 3/99 Position: Restaurant Manager, in charge of Food & Beverage
Mandarin Oriental Hotel,
Macau
Property with 435 rooms and 7 Food & Beverage outlets
Member of the Leading Hotels of the World
8/97 - 10/98
Position: Food & Beverage Co-ordinator
Main Duties:
? Assisting the F&B Manager in liasing, planning, organising and
following up the activities of the F&B department heads including the
operations.
? Leading the control and effective/efficient of the POS (Micros) system
? Follow up on F& B promotional activities and marketing plans. Assists in the smooth running of operation departments, particularly high profile function and events
? Takes care of specific designed projects as directed by the F&B Manager
? Responsible for achieving of revenue and cost budgets of projects to which responsibility is assigned
? Liase with all F&B departments to best serve the guest in terms of speed and quality of food and drink.
4/96 - 8/97 Position: Management TraineeRooms Division Department
– 6 months
Reception, concierge reservation and housekeeping
? F&B Department – 6 months
Banquets, Christmas and New Year’s Co-ordinator and Cost control
? Supporting Departments - 3 months
Sales, Communications and Human Resources Department
8/95 - 12/95 Position: Food & Beverage Trainee
? Operations and management of the restaurants, kitchen and stewarding
department
? Assisting in the Food & Beverage administration office.
? Special Projects - Organising and managing a Food & Beverage
Bistro during the Macau Grand Prix, Co-ordinator for Christmas and New
Year’s activities, Prevention of cash mishandling and implementation of
multi skilling in the Coffee Shop.
Thalazur Hotel, Antibes, France
Property with 265 rooms and five F&B outlets
6/94 - 9/95 Position: Rooms Division Trainee
Reception, Guest Relation, Cashier, Reservation and Housekeeping
Miscellaneous
Mandarin Oriental’s 98 Green Task Force Co-ordinator
Member of various Transformational Planing & Support Team for the
Mandarin Oriental, Macau – eg: New and improved guest information system,
Premier privilege card member retaining and management system
Mandarin Oriental’s 98 Outward Bound Corporate sailing programme representative
for this corporate leadership & team building training.
Mandarin Oriental’s “People committed to Service” for the month of
September 96
References
On request
Last Updated: ©Nuno